187 East Street
Ludlow, Massachusetts 01056
Toll-free: 1-800-310-0902
Phone: (413) 589-0901
Fax: (413) 583-6511
Email: jchaves@idealinsurance.com

Established in 1989 by Joseph Chaves and Antonio Goncalves, our company has grown to a full service insurance agency. Currently, Ideal Insurance Agency, Inc. serves the insurance needs of about 2,500 individuals and families, and the insurance needs of 500 business concerns in Western Massachusetts and Connecticut. Our office includes a state-of-the-art computer system for record keeping. In addition, we have a special rating computer so that instant rate comparisons can be made of the country's finest insurance companies.

A Professional Agency With Personal Service

Ideal Insurance Agency, Inc. is a firm of proven professionals and caring and conscientious people; the kind of people you can depend on. Our primary objectives are:

  • to be honest and fair in all our dealings,
  • to be interested in people and their problems,
  • to treat the client's needs as though they were our own.

We have a commitment to maintain a high standard of excellence in all that we do and to establish a firm relationship of mutual trust and service with each of our clients.

We Are An Independent Insurance Agency

We do not work for an insurance company; we work for you. We work on your side when you have a loss and follow through to see that you get fair, prompt payment. We represent a carefully selected group of financially sound, reputable insurance companies, and we place your policy with the company offering the best coverage at a competitive price.

Our Aims . . .

  • To reduce your insurance cost.
  • To reduce gaps in coverage.

Our professional staff analyzes your insurance requirements first from the viewpoint of RISK MANAGEMENT. By risk elimination, risk reduction, risk transfer or risk assumption, the cost of your package of insurance may be considerably reduced. Your existing insurance is examined and recommendations and cost comparisons are submitted to you for review.

The Services You Can Expect

We do a complete analysis of your insurance needs.
We design a responsible protection program for you.
We select the company or companies best suited to your situation.
We present you with a competitively priced proposal.
We move quickly to get fair, prompt settlement of your claims.
We periodically review the adequacy of your insurance program.
We look for ways to save you money .

We Invite Your Inquiries

Ideal Insurance Agency, Inc. is prepared to provide you with a no cost, no obligation review and comparison of your insurance.

A Partial List of The Companies We Represent

Arbella Mutual
Arbella Protection
Merchants & Business Insurance Co.
Providence Mutual
Magna Carta
The Hartford Insurance Company
Health New England
Harvard Pilgrim
Tufts Health Plan
CNA - Surety
Cigna Insurance
First Colony Insurance
Main Street America
Casco Indemnity
Commerce Insurance Company

Back to top.